We offer three forms of shipping, USPS First Class and Priority Mail (2-3 Business Days), UPS 2nd Day (1-2 Days), and UPS Overnight. THESE SHIP TIMES DO NOT INCLUDE INTERNATIONAL TIMES IN TRANSIT!!!
Additional charges may apply for some large magic sets, odd sized items, and large quantity (100 pieces or more) orders. For large quantity orders, we will contact you as soon as possible with your revised rate so that you may decide if you would like to continue. Please note that some items may ship at higher rates due to the size and/or additional weight of their packing materials.
Shipping times listed below refer to the time duration after we hand off the package to the US Postal Service or FedEx and do not include processing time or delays due to products being out of stock or other issues. We generally ship items within 24 hours of receipt of the order, excluding weekends and holidays. If there will be a delay in shipment of your order, we will notify you immediately of the issue causing the delay and request your assistance in how best to accommodate your needs.
|USPS Priority Mail (2-3 Business Days)
|Under 1 Pound
|1 Pound or More
|UPS 2nd Day
(1-2 Business Days)
|2 or more pounds
||Rate Quoted at Checkout|
(Next Business Day)
||Rate Quoted at Checkout|
||Rate Quoted at Checkout|
Requested Delivery Dates. We make every effort to deliver orders by the requested delivery date if provided. However, we do not guarantee delivery times for any order. If your order arrives after your requested delivery date and you no longer have a use for that item, please refer to our return policy below. Please note that the arrival time of your order is whatever speed of shipping you select PLUS processing time, which is usually 24 hours. Also note that the providing of a delivery date does not speed up your shipping, but instead allows us to notify you if the date your requested is not possible.
Month Clubs are shipped via USPS First Class Mail. The “welcome package” is mailed immediately, unless otherwise requested, and the first month of membership is the month immediately following purchase. So, for example, if you were to order a Gag of the Month Club membership for your kid brother in April, he would receive his “welcome package” within days of your order and his first member mailing in May. Monthly member mailings generally ship around the 15th of each month.
Message to Recipient. The final order page includes a box for a personal/gift message to the recipient that will be included on the packing slip included with the shipment. Requests for cards or other special wrapping cannot be honored except for special occasions, such as the holidays.
Credit Cards. For online and immediate payment, The Gag accepts Visa, MasterCard, and American Express.
Checks/Money Orders. Payment by check or by money order may be made by downloading and filling out our order by mail form. Payment must be included with this form or your order will not be processed. There will be a 7 to 10 business day waiting period for payment made by check. Money order payments will be processed immediately upon receipt.
GiveAnything Gift Certificates are also accepted at The Gag. Please ensure that you have enough credit on your gift certificate to cover the cost of the merchandise and shipping before submitting your order. Orders paid by gift certificate will be processed once approval is obtained from GiveAnything.
Purchase Orders. Please contact us if you require the use of a purchase order for payment.
Our Returns/Refunds Guarantee and Policy
Your satisfaction is our foremost goal. Please contact us by phone or email as soon as possible if you have any questions or concerns about your order. If you are unhappy with your purchase, we will correct the problem or refund the purchase price dependent upon the circumstances.
The Gag accepts all unopened items back for a full refund of the merchandise, less shipping and handling charges, to your credit card within 30 days of purchase. To return an item, please contact us via e-mail and we will reply with further instructions. Please note that, just as you would have to return all merchandise back to a "real world" store to receive a refund, we must receive all merchandise back at our offices before we can issue a refund. Also note that you must contact us to return any item, simply shipping the item back to us can result in lost packages or additional processing charges that will be the responsibility of the customer and can result in less of a refund.
Defective Merchandise. If you feel your merchandise was defective in some way, please return it to us for inspection and we will replace your order immediately and credit your account for any return postage charges you incur.
Shock Merchandise. Due to their tendency to be dropped during the execution of the gag, we will not accept any "shock" items as a broken return unless they are fully intact, yet not functioning.
Requested Delivery Dates. We make every effort to deliver orders by the requested delivery date if provided. However, we do not guarantee delivery times for any order. If your order arrives after your requested delivery date and you no longer have a use for that item, please refer to our aforementioned return policy above.
Incorrect Addresses. Please be sure to double check all recipient addresses as loss or damage due to an incorrect or incomplete shipping address voids our refund and return policy. While our shipping software will catch most address issues, we count on you to provide the correct shipping address for your order. If a package should be returned to our warehouse due to an incorrect address, The Gag is not responsible for any shipping and handling charges incurred in the failed delivery attempt, that is, this portion of your charge will not be refunded upon the item's return.
International Shipping. International orders (including Mexico and Canada) may be subject to import duties and taxes, which are levied when a shipment reaches your country. Additional charges for customs clearance are borne by you; we are not able to estimate the charges you may incur. We encourage you to contact your local customs office for details regarding possible charges. You are considered the importer of record, meaning that you must comply with the laws and regulations of your country. We will not be held responsible for any confiscation or delay of goods by customs authorities; refunds will not be accepted in instances of confiscation. Please note that customs authorities may open and inspect your order. We are also required to state the value and nature of your package's contents to customs.
Substitutions/Out of Stock Items
While we make every effort to keep all advertised items in stock, we will occasionally run out of a certain item due to an unexpected rush or a back order at the supplier. If an item is out of stock, we will notify you and give you an opportunity to substitute a like product, modify your order, or cancel your order. During this time, your order will be placed “on hold” until we hear from you. Please note that we do not automatically ship items unless we receive a response from you.